Unbelievable experience at the customer service desk! I went to the customer service desk to buy their all day ride pass and entrance combo to P.N.E., and there was a simple misunderstanding with what I asked for; the employee thought I wanted to buy the all day ride pass separate from the entrance pass (which would make it more expensive). When she rang it up on the register, I told her I wanted the combo so I can save some money. She mutters under her breath that I need to make up my mind because she was insisting that I asked to pay for them separately. Not wanting to get into an escalating situation, I swiftly knowledged that there was just a miscommunication and that we don't have to worry about it and to just to get on with the transaction. She rolls her eyes. I ignore that. I ask if I can get the receipt because it was something I was buying for someone else at work. She snaps back to "...just wait already!" I was so embarrasses because there was a lineup forming behind me. I asked her why she is being so rude if this is the customer service desk and that her title states it all...that she is to serve the customers. She ignores me. I call for the manager and explain the situation and the same person that was 'helping' me starts yelling at me in front of all the customers and in front of her manager as well. The manager locks that girls till and tells her to go to the back room. The manager apologizes and just shrugged her shoulders....she shrugged her shoulders! You shrug your shoulders if you are working out! You shrug your shoulders if you are dancing to Bhangra music! Another perfect example of poor training and screening of employees.

This is a great location, the staff are always friendly and go out of there way to help there customers.A1 customer service Please all remember Treat the Staff as you would like to be treated .....They work there butts off. Thank you for always giving great service Safeway Team :)

At 11pm waiting in a line up 20 deep, really, and 1 cashier open. Pitiful