Spring valley dental group, llc in o'fallon illinois

Spring Valley Dental Group, LLC

904 East U.S. 50 O'Fallon, Illinois 62269
N/A
rating
MONDAY
08:00 AM - 07:00 PM
TUESDAY
08:00 AM - 07:00 PM
WEDNESDAY
07:00 AM - 06:00 PM
THURSDAY
08:00 AM - 07:00 PM
FRIDAY
07:00 AM - 12:00 PM

(618) 632-8471

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Reviews & Ratings

Sarah Thorton - December 18, 2014

I seriously love Dr. Ames. He's been my dentist forever. Whenever I hear one of my friends or coworkers complain about how terrified they are to go to the dentist I literally cannot comprehend what they are afraid of. I've always had good experiences and feel comfortable there.

Randall Jung - July 18, 2014

Deceptive Billing Practices! I moved to the area in late 2013, and needed a dentist. I called the SVDG and asked if they took my insurance, they said they did. I scheduled an appointment and was seen. At that time (December 2013) they told me that my insurance company covered the visit 100% and I didn't have to pay anything out-of-pocket. I was happy with the service, and I needed a crown, so I scheduled additional appointments for that, plus appointments for other family members. Each time, I was told that the procedure was covered, or in the case of the crown, I paid the percentage that the insurance company did not pay. In June 2014, seven months after the first appointment, I received a bill for several hundred dollars! It turns out that not only is the SVDG not a member of my insurance plan, but they also charged a rate higher than my coverage pays for EVERY procedure. I know that not confirming with the insurance company is my fault, but I truly believe that, since they know what networks they are not in, they should have known whether or not their fee was over my plan's allowance for non-network coverage and told me at the time of the appointment. I also think it is very deceptive that I didn't receive any bills until I had a significant amount of work done. Their continued statements on what was covered and to what level prevented me from knowing that I was going to have to pay HUNDREDS of dollars from my own pocket! This is a "buyer beware" scenario, check and double-check before having a procedure done with Spring Valley Dental!

Rose Wright - October 22, 2014

I have been a patient for over 15 years and always receive the best oral care. Scheduling my next appointment when I leave is always easy. It is a great office.

Preston Wright - January 15, 2015

My hygienists always tell me what they're going to do before they do it, why they're doing it, and how long it will take. I've always really liked that they take the time to explain everything to me.

Doug Russell - September 26, 2014

I have been a patient at Spring Valley for over 10 years. I am very comfortable there during my office visits and the practice is extremely clean.

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