Walmart Supercenter
Reviews
I love Walmart because it is a One Stop Shopping experience, I'm disabled and I need that. Back in the day before the cost of everything went up Customer Service was very good, now they do have less employees but which company does not? Target has nothing on Walmart, Target is more expensive to shop at. I like name brand items but most of Walmarts GV products are as good as the name brand stuff. Even General Dollar Store cannot compete with Walmart on some of their prices.
I called this morning at 7:30 am (12/26/2014) and asked the lady that answered the phone if I could exchange an item this early (is the return counter open) and she replied "they're open" in a sarcastic tone. Next I asked "is there a long line this morning" to which she said "I have no idea, my back is to them" again in a sarcastic tone. So I said "ok, thanks...I'd hate to trouble you to TURN AROUND AND LOOK FOR ME" !!!! This woman needs to be replaced with someone who doesn't have such a sour attitude.
As someone that used to work there I can understand the people's anger towards the customer service. If anything I was trying to find ways to help the customer myself whenever I could unless it was out of my control, and I was an unloader. Whenever I tried to get someone to go to specific departments or get a manager to do so they would take their sweet time doing so. I had to apologize to a customer whenever I could and tried to keep them company and talk with them without getting into trouble until help arrived. Also, being a worker there isn't all it's cracked up to be either. Working as an unloader you are practically blamed for everything that is not your fault. They expect you to get a MASSIVE truck done in about 2 hours and if not you either cannot take a break until it is done or you have to split breaks and even then they still get onto you about it. They hardly hire cashiers or any other places that need more people in them. It's always unnecessary hires like for overnight stocking in the wrong areas and so on. Walmart needs to get organized pronto it is no one else's fault but management for not keeping things as they should be in order to make customer satisfaction priority. More people need to be hired in certain areas and they need to figure out how their workload is going to look ahead of time so as to make the scheduling time correct around it.
Slowest wal mart ever always has lines even at self checkout. Why do i need to wait in line to check myself out hire cashiers!!!!!
This is one of the worst places to shop. They are extremely rude and racist. Example: My father looks like he is Hispanic. When they had the greeters at the front. Every single time they would card him even for a 2$ item. Then I notice everyone else around me they did not check. I also did an experiment as well. I spoke in Japanese except when I talked to the clerks I used broken English with a Japanese accent and had my shopping list in Japanese as well. I even tried the same thing using Spanish. Both times they actually refuse to help me. I also received some crude comments as well. Most were get out of this country and quote "That kid need learned speak English.". Which I find kinda funny because that's not even proper English at all. If you are waiting for help they either ignore you or walk off and tell you they will be back soon (and not come back). Half the store is mislabeled. Example of that is I needed a Class 10 SD card they had only one of those and the rest behind it were Class 6. They gave me the Class 6 one instead. I did not realize this until I got home. This Walmart is also one of the worst about fresh foods. It is so bad now I refuse to buy perishables from them anymore. They need to get there act together.