Fry's Food
pharmacies
3198 Willow Creek Road
SUNDAY
08:00 AM - 09:00 PM
MONDAY
08:00 AM - 09:00 PM
TUESDAY
08:00 AM - 09:00 PM
WEDNESDAY
08:00 AM - 09:00 PM
THURSDAY
08:00 AM - 09:00 PM
FRIDAY
08:00 AM - 09:00 PM
SATURDAY
08:00 AM - 09:00 PM
Reviews
new to the area, staff was very helpful.
Their customer service is the best!!!!
Wow young man on night's very helpfull. As I finished my shopping I came back to satisfy my curiosity and wow these people. Work hard!!!! Filling the shelves.
I've been a Fry's customer for years, and I've been using the same card number for each purchase. Yesterday when I had about 100 bux worth of food I gave the checker my phone number and she said "That's not a valid number." I said, "It's the same one I've used for years."
She tried it again and said "Nope." I didn't have the actual card with me but I had used my phone number earlier that day to make a purchase at the same store.
So now I ask her if she could get the manager to help me, and I apologized to the people backing up behind me. The manager came over, tried to enter my phone number several times and said, "It's not in the system." I asked, "how am I going to be able to get my points for gasoline and the discount for my card then?" He said, "you'll have to go see customer service." I then said, "well that really doesn't help me much since I've already got these groceries bagged up, trying to pay for them." He said, "I understand, but we've got to get the people behind you through here."
He's lucky he caught me on a good day, if I had been in a foul mood he might have needed dental work. I did get customer service to enter my phone number AGAIN but they could not tell me what happened. I told the customer service person that I hope that was the case because I didn't want to be humiliated by the MANAGER in front of others again. Service is not NUMBER ONE at this store, the bottom line is.
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