Dedicated Dental
Reviews
This place is the worst possible choice in Bakersfiels, Ca. I went in with a chipped front tooth then doctor Alias said both my front teeth needed to be ground down for new crowns. I went home with a set of temporary's that where not fit right and came apart. I had to go back to get them repaired. Then the lab messed up on three sets of crowns none would fit and they sent the wrong color. I was stuck in temporary's for well over a month. Then came back to have the new permanent crowns and a filling done. The new crowns would not fit right due to an improper impression taken in the beginning so Dr. Alias kept grinding the back of the porcelain tooth until he got into the medal on the crown which he lied about and said if he was to go any more that he would get into the medal, but when I went home and looked in the mirror he already exposed the medal under the porcelain. The bite was still so messed up Dr. Alias said that I would just have to adjust my bite to his work. The teeth in the back of my mouth would not touch. Then he did a filling and chose to do a lighter color due to the fact I was going to get my teeth whitening done. I went back in and told them I was upset with the work they begged me to give Dr. SAATJIAN a chance to fix the teeth. Dr. Saatjian then looked over my chart and said that I should never of had crowns in the first place that they should have been fixed with veneers to avoid sensitivity in those teeth and that veneers would have been stronger, that crowns should be the last resort. He also informed me that Dr. Alias should have never of chosen a color for the filling as there was no way for him to determine how white or shade the teeth would be after a whitening. The filling did in fact need to be drilled back out and replaced with the correct color after we did the whitening. Dr Saatjian had to also remove the improper front crowns and regrind the original teeth to allow clearance for the new crowns to properly be fit. Then he sent me home with temporary teeth and I had to wait another week for the new crowns. Once I had the new crowns where put in place I started experiencing a lot of pain in my two teeth and it has never subsided since. And This company now has sent me to a collection agency because they are trying to bill me for work that I have already paid for. I've tried contacting them on this matter and they refuse to call me back. Today I contacted Pauline thier office manager in regards to this matter and she was unwilling to work with me on resolving this matter so I am writing this review in hopes that it saves at least one person from going threw the same hardships that I have endured.
Fantastic staff and wait time is reasonable. I had a toothache and they asked me to come in the next morning. My husband got in the day he called with his tooth pain. Very caring staff and great dentists. Much more upscale office than other ones I have been to where the staff was terrible. You really need to check around when using this company's services because they vary from place to place.