My little 3 year old girl had a dental accident. I did not have an appointment and we were not established patients. They took care of us right away. The Dr. and staff were really gentle with my girl. They let my wife and I go back with her and stay through the whole procedure. My little girl had a positive experience. They were great with her. She did not cry once and was very cooperative. Because of the great service they gave our little girl my wife and I will make appointments with Dr. Prewitt.