I went here because I found good reviews online, and they took my strange insurance. The staff was very nice, the building was clean and nice, and they did a lot of tests to make sure my eye health was good. However, I had talked to them before my visit to ensure that my insurance would cover the full cost of the exam, and they said it would and I would have money left over! 2 months after my appointment, I find out this was not true. Not only did they eat up my entire $125 budget for a basic eye exam (glasses), but they tried to send me a bill for an additional $50. That means a basic GLASSES exam cost $175!!! Absolutely not worth it, and when I inquired about the cost of their frames, I found those to be exuberant, as well.

Went in and was recommended I wear glasses at night to drive. They offered their "basic" lenses - only they are not a basic lens. They are a high-index and cost a premium. They recommended an anti-reflective coating - but the one they use is a premium and costs more. They did not explain what was being offered and it has been 13 years since I bought glasses. HR was shocked at the price I paid and suggested I investigate. Had to call the insurance company to get the answers. Did get my money back when I returned the glasses. Eye exam was good. Had I known all they offer is premium level glasses - would never have ordered them. Overkill for 2 hours of wearing 1 or 2 times a week. Won't be back.

I have nothing to say but excellent things about Carbon Valley! The service was excellent, my glasses were able to be sent out of state no problem, and they accepted my VSP insurance. The staff is friendly and knowledgeable. I would recommend Carbon Valley to anyone.