My husband, daughter and I have had the WORST experience at Dr. Waters' practice. We just switched to this Dr. after due to previous Dr retiring having been seen by 2 other prominent dentists for 20 years and never been treated so poorly as we have at this office. The service is very poor and when we questioned the bill was told "if you don't want to pay then it will be sent to collection agency!" it seems they do procedures that are absolutely not necessary and it is more a business than a service oriented practice. For example both my husband and I NEVER had to pay for cleaning and in a span of less than six months we've had a bill of over $300 beside what the insurance already paid for, it is unbelievable. Don't pick this office..."

We have been using Dr. Water's services for at least 6 years. She and her staff are always friendly and professional. They made a set of dentures for my mother, who has Alzheimer's, and were extremely patient and helpful throughout the process. The office is very modern, and Dr. Water's seems to keep up to date on new developments in the dental field. We chose and have been very happy with Dr. Waters because she does not practice the kind of assembly line dentistry that seems to be the norm in most other dental offices these days.

Dr Waters ROCKS! Her staff is so professional, personable and answered all my questions. Their technology is top-notch, they're always looking for the newest things to make sure their clients are served well. Dr Waters herself is quiet (not to be confused with "cold") but she's patient, even making jokes when the time is right. All the assistants, and the dentist herself, are very gentile and understand that going to the dentist is not people's favorite thing. I've been going to Dr Waters since 2004 and would NEVER consider going anywhere else after the wonderful service I've recieved from her and her staff the past few years.

Just a followup, my crown that she did four years ago has failed and I need to pay much more money and go through the physical pain and scheduling hassle of replacing her work. :( I hate to write a negative review, because she's very nice, but I had to go in multiple times because her fillings popped out. My mouth has not felt the same, I have gaps where food gets stuck now, and overall I'm stuck with bad dental work because insurance won't cover teeth that they've already paid to cover :(

I switched dentists in Golden after being mistreated by Burchfield's receptionist. I am so glad that one door closed so Dr. Unger Waters' door could open! What a pleasant experience! Yes, it was professional from top to bottom, relaxing, informative, thorough--I would even say it was fun. The hygienist was knowledgeable and gentle. The conversation flowed very easily and she did an excellent job. The Dr. even walked me out to the front and sent me on my merry way. Other reviews that state that the Dr. was ice cold are wrong--she must have just been sleepy. This practice is an upstanding example of how a business should be run.