Hebron Center Dentistry
Reviews
I had a totally different experience than the other reviewers. For my cleaning they were super friendly, very competent and thorough. The hygienist went above and beyond to give me a great cleaning, very thorough and gentle, and talked with me a lot with good suggestions about how I could improve my brushing and flossing (all without making me feel bad about it). The young doctor who did my assessment was very competent, asked great questions about my teeth and habits, and took the time to review my teeth and x-rays carefully and to answer all my questions. They weren't pushy at all regarding my next-step treatments, and I was able to schedule my appointment for more serious work for within just a few days. From what I saw in the waiting room they were very family-friendly, and they seemed to take a great small-town neighborly care with all their patients. I don't mean to disparage the other reviewers, but just because a doctor is young doesn't mean s/he isn't an excellent doctor. I'd trust myself in their hands absolutely: I'll be glad to go back there again.
First, I tried not giving them any stars at all, but google will not let me. I am so frustrated over this place!! I have never written a review like this, but I wanted other people to know how terrible and UNCARING these people are! My husband needs a lot of dental work. As we just acquired new insurance, this was one of the closest places to go. My husband started going a few months ago and was hoping to get everything he needed done so he could finally have a smile that he was proud of. They started all of the work, including doing some extractions in the front of his mouth. My husband wanted to take the next steps right away. He called and called, and when someone would actually call him back (not usual), they kept giving him excuses as to why they have to wait. In the meantime, my husband is walking around very paranoid about his teeth. Finally my husband called and said this NEEDS to get this done....and they are still passive. I don't think these people realize that they are dealing with real people. I feel so terrible for my husband, his self-esteem has gone down tremendously and I blame it all on them. We are now going somewhere else, since they refuse to do it. If you just need a cleaning, I guess they may have the capacity to care enough to make it through one appt, but if you need more than that, I doubt anyone there has the capability to care for a long term patient.