Woman who answered the phone was rude and all I had was some questions. I was interested in see the dentist, but not after speaking with her! I Happen to mention I could get my x-rays from a previous dentist since I had paid them, and she said "you can get a copy but the x-ray is property of the dentist". She said this in a mean tone as if she derive pleasure in quoting the policy. Told her I, as a consumer did not like that policy, however, I did not want to argue the point. She then repeated her line about the x-ray policy. Why would someone who is trying to get business in the door do that? Deliberately antagonize the customer? It wasn't her office that had done the x-ray? Crazy.I specifically told her I didn't want to quibble that point, but she insisted. Silly woman, apparently not interested in getting more business for the company. I will not be going there.