My stepfather went here after a massive heart attack. He was in surgery almost immediately and out the door in only a few days. Staff was friendly and professional.

DO NOT GO HERE! I have negatively reviewed MAYBE one other place my whole life but this place needs to be shown for what it is! I was pregnant with my first baby. When I went in for my first checkup they said there was a small chance there might be something wrong with the baby but they didn't know what. They told us to decide if we wanted an abortion or not! I was so offended! Decided against it & tentatively came back. The next time they asked what my symptoms had been, I told them I was in so much pain that if I leaned forward I would cry out it hurt so bad (I have an EXTREMELY high pain tolerance) & I would black out DAILY. They said they didn't know what caused the black outs but that I should just lay down and if I was at work to go lay out in my car for a while. Also, that the pain was normal. Then they couldn't find the heartbeat and I had to point them to where I though it would be! The pain continued and got so bad I couldn't stand at work, I would have to hunch over, but they said it was normal so I continued my daily life trusting their judgement. A month later I went back to the doctor and they told me the baby had been dead inside me for a month and that they had to get it out in an hour. I spent my ENTIRE day (12am-12pm) at the hospital waiting for a space for my 45 minute operation and 30 min recovery time. I was throwing up & passing out & they forced me to go home even though I couldn't walk without falling to the ground & was pouring blood all over the floor. It is months later & now I have to deal with their billing system. Lets just say I have been transferred to 14 different numbers (4 of which were no longer in service) & after asking them to lower my bills because I was paying four at once for the one surgery they told me they lowered them but kept charging me the same amount anyway. I finally TODAY got ahold of someone who told me that the fault had been completely on their end & that I was right the whole time. Not to mention the fact that the first two months of me being billed they said I was never in their system & that I was never a patient there when I had my account numbers in front of me & was still getting bills from them. Moral of the story: they are morons. If you want someone who cares about you DO NOT GO HERE! I can't stress that enough...

Dupont Hospital sucks, the Lutheran hospital chain in fact stinks. My insurance company on a three way call to them (3 times)told them they want to pay my bill but that the billing codes were incorrect. It seems everyone including the doctor was paid but the hospital. After 100 phone calls I've concluded that Dupont and Lutheran hospitals administators are people of low character. Illegal Mexicans can waltz through free all day but a man who pays his own insurance bill gets no assistance from this ice cold corporation. I could not nor could my insurance company convince these miserable bastards to recode my bill which they coded non emergency even though I was given a shot of Demerol to ease my pain. Funny all other services rendered were coded emergency but theirs. These people are scum of the earth. Their collections agents harassed me daily for months until my insurance company finally completed their review and paid them even though the billing code was incorrect. My beef is that they should never tried to collect a bill that they knew full well was being processed by my insurance company

2 Words (Exelent Experience)

The doctors didn't do anything to help my baby live like they were supposed to. Now he is dead thanks to them. Don't go here ever! The nurse didn't even say "sorry for your loss".