Walmart Supercenter
Reviews
I have to agree with most comments here, Walmart is definitely not about customers, and really does not do their research when it comes to cheapest price and customer satisfaction. Endless lines, limited cashiers, lazy stockers and rude service is all you will get at the Kokomo Indiana location. The store is a mess and the staff is so unprofessional. The Lube Service center is ridiculous and really need to be trained and certified. I along with my family have been avid Walmart customers, but we are quickly straying because the service and attention just isn't up to par. Get it together Walmart being a multi billion dollar corporation doesn't exclude you for better business practices and being loyal to your customers. Walgreens and Meijer along with target are stepping it up, so Walmart take notes cause you are definitely failing!
I usually LIKE Walmart but, today it SUCKED BIG ONES. I went with my 70 year old mother and my sister to put some items into lay a way. As soon as we knew that there was about $600.00 worth of items we went to lay a way. Waited for I would say 5 min. for a cashier to come back up to the register. The cashier said "Hi, can I help you." My 70 year old mom who can’t walk for a long period of time or stand very long either said "Want to put in a lay a way". The cashier then said "What take out a lay a way?" My mom said "NO, put one in." She looked at the cart and said "We don't do apparel in lay a way". Imagine my surprise when the cashier said that!!! She even said "We asked to have signs put up but "THEY" said NO." We (my mom and I) said its fine, and she apologized we walked away. My sister was very P.O'd. she was at the back where she couldn’t hear a word said. We took what we had separated them into another cart because we were going to put $300 down for this lay a way, instead we went to check out and spend the money up front up to $345. You would have made another $300 if you would have put it in lay a way. But we couldn’t put apparel in lay a way could we? I just want to know what is WRONG with your managers. They must not take their employees opinions like they should, your employees deal with the customers more than they do. They need to listen to their employees more that themselves or corporate because you all don’t deal with customers either.
A lot of the employees in our local store are rude and do things like cut you off in the aisles. They have a McDonalds in our Walmart and the whole store always stinks because of it. They do not stock their shelves and I usually can't get a third of the items on our list. The lines are always ridiculously long due to not enough registers being open. Last but not least, I watched them roll up prices so they could "roll back" prices for years. I agree with other reviews that they are not always the cheapest. We just quit shopping there period!
Worst one I've ever been to. I know Walmart has a bad rep anyway, but Wabash, Lafayette, Fort Wayne, and Indy have MUCH nicer ones.
10:30 at night and two cashiers and the line was in the clothing department. Asked manager and said that's all they had open at that time of night.... Left buggy full and left without it.