Awkward? Perhaps, but as good as any chiro I've been to. No offense to the profession, but they all do essentially the same thing. What sets them apart from a walk-in-get-adjusted-and-leave clinic is the physical therapy area and equipment, there for you to use free of charge. They have it all. You have to do it yourself, so if you can't commit to your own wellness that's your issue. If you truly follow the exercise regimen and adjustment schedule, you will see results. This place is a notch above the average clinic.