After waiting on the line this evening from 7:45 till 8:05 (CST) to ask the pharmacy dept. a quick question regarding the availability of flu shots and flu mist for my daughter and me at this Gentilly location, I was disconnected by one of the members of the pharmacy staff when I was next in the phone queue. As a result of my frustratin and non-productive wait on the phone, I have contacted corporate headquarters and have filed a complaint against this particular store since this particular incident signifies more of the same poor customer service coming from this location. When picking up Rxs, there is always an unreasonable wait time, whether it be the drive up window, or the pharmacy counter inside. I guess you could say that tonight's 20 minute futile wait took the proverbial cake!

This is a new store since Katrina. Must be the tallest Walgreens in existence. Has a Drive Through Pharamacy Window although it's not open the same hours as the store.