I was hit with flu like symptons on Sunday, April 7 between 4:00 - 4:30PM CT. This was the 2nd Walgreens stop for the day. I went to the Walgreens (Weidman & Manchester) the only person around was a male (about 5' 4" tall) from the pharmacy. He was rude. No empathy to my need for medical attention. Just to be clear, no one was at the pharmacy drive thru or counter. Finally, someone appeared from the clinic and she informed my husband and I that they had more people than they could handle and couldn't see me even though it was 30 minutes before they closed. I told her I heard about Total Access, she was kind enough to look it up for me. I wouldn't make Walgreens my first option for any type of medical illness. They haven't figured out how to run that part of the business. My recommendation is let Walgreens use other people to get the kinks out of the system.