I have never given a health care provider a bad review, but in this case I must. And unfortunately, I never even made it back to a doctor due to the exceptionally rude and unhelpful service I received from the receptionist. I went to them on the morning of December 15, 2011 for help with a sinus infection. The receptionist, who did not identify herself (a tall blond woman), was very rude to me. A couple of questions I had about the proper way to enter some of the information were treated by her as though I were some kind of idiot. I am not. In fact, I am a working professional who was quite clear about my needs. I walked out of the facility due to her treatment. I highly recommend to anyone that they seek care elsewhere. This is unfortunate, since the care providers themselves may have been quite competent. The front desk was not. I sought help from St. Anthony's Urgent Care on Lemay Ferry, and was treated like a human being. I would give 0 stars if it were possible to this.

Dr Smith (I think that was his name) was a complete idiot. He did not listen to anything I said. I am in a lot of pain, with possible fractured jaw, and he didn't even conclude if it was or not no xray barely even looked at injury. Told me to seek another opinion in 3 days. 100$ for this bottom of the grade doctor to do absolutely nothing. I would NOT go back or recommend anyone unless you do not care about your healing.

I was hesitant to even attempt going to this Urgent Care after reading the awful reviews it has received, but seeing that I live right next door to it and it was the only one open till 10, I was going to make an attempt. I did not make it very far though. I arrived at 9:30 pm to an empty parking lot walked to the door that clearly states the hours are until 10 pm, along with the neon flashing sign that posts their hours until 10, only to be disappointed by a closed Urgent Care.

Not open Saturday 4/21/2012...sign says they are open. If you are trying to get a business started it would probably be smart to be open on a Saturday.