Less than pleasurable experience. The doctors are great! I used the New Bern office a few years ago and was very pleased but this office leaves something to be desired. The selection is limited at best, and the person who helps with your frame selection also works the front desk. To receive any assistance is a chore, the frames were loss in transit, and not until I pushed the issue did they try to find out where they were or what happened. I was told it takes 7-10 days and they could not understand that we were on day 14 already. The frames came in after a "rush" reorder and the lenses are not right and the person who does the adjustments tried to convince me that the lenses are supposed to move within the frames.....needless to say never again will I be going back to this office!!!!!!!!!!

Suite E. Heart center,