Jules Vision Center
Reviews
I can't speak more highly of this establishment. The staff is friendly patient and helpful when it comes to choosing frames and contact lenses. My entire family actually looks forward to coming here because Dr. Collins actually makes it a pleasant and fun experience. The fact that he loves what he does is so refreshing and you will never get treated like a number. He takes his time with each patient and describes everything he is doing. If you grew up in the 80's you will probably remember Bob Ross's painting show, well Dr. Collins is the Bob Ross of Optometry! He is a kind soul and has a great staff to compliment what he stands for. I recommend this place to everyone!
I have visited this store twice, whereby I have had an exam, and bought a pair of Michael Kors frames on my first visit, btw I am still receiving compliments on them. So happily I returned to this store on July 2013, for my second pair of glasses. I chose a pair of Caviar rimless glasses (beautiful), to my cost of $350.00 for frames only, my exam and lenses were paid by my insurance. To my dismay on 11/2013, I return to the store due to my glasses had broken while putting them on. At the store I learned where the screws were located is where the lenses were cracked. When I first presented the glasses to the store personnel she in turn took them to who I presume was the store manager, and both laughed and shook their heads. On March 2014, the nose piece fell apart!!! I took them again, and when I picked them up a week later, on my receipt was written "*last time". I stated: "I paid $350.00 for these glasses, and I haven't had them a year yet. Yesterday, March 7, 2014, I went to put on my "special" glasses only to find that they are cracked around the screw again. I will get prayed up for I will be taking them back to them tomorrow. I feel that if they knew the glasses were faulty they shouldn't have sold them. And to tell you the truth I would not even go back to the store, if wasn't for the fact that I can't get new glasses before August 2014, I just want a pair of glasses that don't break every time I wear them, like my Michael Kors. I am going to try Jules Vision headquarters, if this problem isn't resolved then I will go to Better Business Bureau or Attorney General's office.
Dr. Collins is very intelligent, astute and established. He describes exactly what he is doing, why he is doing it, and if he sees anything remarkable (good or bad) will explain it to you and comment on the condition in great detail. Being an inquisitive person, who likes to know whats going on with their body, this was a welcoming surprise and I will not hesitate to go back or recommend to anyone.