aspen dental

Aspen Dental

dentists
1319 Erie Boulevard West
MONDAY
09:00 AM - 06:00 PM
TUESDAY
10:00 AM - 07:00 PM
WEDNESDAY
09:00 AM - 06:00 PM
THURSDAY
09:00 AM - 06:00 PM
FRIDAY
08:00 AM - 05:00 PM
Reviews
Rachael Dixon - January 20, 2014

I had a similar experience as the previous rater. My new insurance plan wouldn't pay for me to go to my old dentist, Patel Mukesh in Sherrill, so I just chose generic Aspen Dental. The receptionists were snooty and ignored my presence standing in front of the desk for five minutes. The xrays were the most uncomfortable xrays I've ever had. And when I finally got to see the dentist, she scoffed at me and told me I was stupid for not having my wisdom teeth removed. No one in my family has had theirs removed and they've never had a problem. She told me I didn't know what I was talking about. I had also expected a routine cleaning but all I got was a half hour wait, 5 minutes of horrible xrays and 5 minutes of belittled dentist time when all she did was tell me I was stupid. And then when I left, they tried to get me to sign up for a credit card and get a 6 thousand dollar procedure for wisdom teeth removal. !! I don't have many dentists to choose from so my next stop is Aspen in New Hartford. I'll never go back to Rome Aspen Dental. Hopefully they're better in New Hartford?? Fingers crossed.

Kyle Patton - March 10, 2014

My overall experience was great! The staff was very polite and courteous. I would highly recommend this office to anyone in the Rome area looking for a new Dentist office.

Maricuchi Pagan - July 02, 2013

We are a family of six people: four teenager daughters, my husband and myself. We normally go for cleanings, Xrays and routine service. The staff is very courteous, and Dr Pena and Bella make our visits very pleasant. My four daughters love them and so do I. They are very professional, and my daughters are always ready to go to the dentist appointments, since their experience is very good. The staff is very pleasant and when I have a billing question, they courteously answer it. They are very good at scheduling all of us together, usually in two days allotment. I, the mother, have some root canal issues now, and might have to go to another Aspen Dental where there is an ododontist, but once this issue is solved I am planning to come back to the Aspen Dental in Rome because we have had a wonderful experience.

JOAN PHILLIPS - May 21, 2013

I had my teeth pulled a year and a half ago. I still have trouble with the teeth. The bottom teeth were a real disapointment. They were the permanent partial plate and put in as soon as the teeth were pulled. So there is no way they can be changed. I feel putting the permanent bottom teeth partial in right away is not my fault. I feel like I have too much teeth in my mouth. I have to say I had them pulled and first made in Utica, NY and was very disappointed with the people there. They just didn't care. I came to Rome and they all try very hard to get them fixed for me. I just feel I should have went to my local dentist but the advertisement sounds so good. No one has ever said I have a good smile. The top teeth feel much better and now it is the bottom teeth. I wish they would do another partial a slightly smaller than the one I have but again. They can't do anything because they are my permanent. Otherwise I think they have really tried and they are getting better. I have made many trips to Rome but the people there really care.. Dr. Judge is very good and fair

David Petitpas - August 21, 2012

As an over the road truck driver, the one stereotype I fall into is I have bad teeth. I could not have been been more pleased with the attention I received at Aspen Dental in Rome, NY. I just happened to be in town for the day and called on spur of the moment. They were able to get me in as a first time visitor, do all the x-rays and even stayed open a little late to fill a cavity that desperately needed attention. They could not have been more friendly, especially the girl that did the x-rays! Shame on me for not remembering her name! One of the hardest things for a truck driver is to get an appointment without losing a whole days pay. Thank you so much!!

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