I went here for an injury to my shoulder. First visit went well with no issues. My second visit I had a different therapist and she was very inattentive. My shoulder felt worse than when I injured it. I was very upset about the visit. Then, to make matters worse, I accidentally missed my next visit and they charged me $25 even when my copay was only $15 if I would of showed up. Very unhelpful staff. I will definitely never return here.