This is basically a waiting room for the ER. While the staff is nice. The facility its self isn't clean. The Dr on Duty when I arrived was too busy watching a movie on her laptop to bother covering her mouth while coughing, let alone reach over and use some sanitizer. Food bowls from the days earlier meals were left out for all to see. The examination room was supplied with bare minimum supplies. They had no way to take X-rays, or lab work NOTHING. but check out their website it says that it does...LIE false Advertisement. The room had dirt on the floor...the walls didn't even meet the ceiling, good for privacy. I wouldn't worry about that since NO one goes there. Medical advise, if it still hurts in a week, better go checkout the ER in case its broken. No discharge papers. Don't bother sending a complaint into their website - 6 emails later and not one email back. They could care less about their patients only the see them as $$$....make the trip to Clyde or Sandusky for their urgent care centers through Firelands Hospital, because this one is a JOKE.