echo manor nursing & rehabilitation center

Echo Manor Nursing & Rehabilitation Center

rehabilitation clinics
10270 Blacklick-Eastern Road Northwest
Reviews
Tanishia Thompson - December 04, 2014

There is only one woman who I really trust at the "Nursing and Rehabilitation" Center. I have found that my Mother seems to be left wearing dirty clothes from food (she has trouble with motor skills) meals completed hours earlier. Also, when my Mother complained that she had not eaten, the kitchen staff insisted that she had and could not figure out or understand any systems that would indicate which residents had eaten. But they are very quick to claim someone has not eaten, and not give them a meal. I am not certain what the staff is busy doing, but the television in her room does a lot of work. In the dinning room, I was just there a few days ago while my Mother was eating and I saw about two or three elderly people at a table and getting assistance with their meals with two staff members while one man in a wheelchair and completely unable to move his arms and legs was just seated at the table with his food in front of him, getting cold. No staff members were assisting him. During the same visit, an elderly woman asked me if I could take her to her room. I did, as there is no oversight in the dinning room by the paid staff. This very nice old woman seemed to have Dementia or Alzheimer's and asked me to take her to room 122. I asked a staff member exactly in which hallway where this room is located. I left the woman there and told the staff that she was put into this room, that looked unoccupied and that someone should go and get her because I was here to see my own Mother. The black man at the desk and the white woman next to him did not even ask me who I was or how I was related to the older woman who I just pushed down the hall past them. The facility is not that large, but the staff knows how to disappear. Residents of this facility just hang out in wheel chairs in the halls and those who are lucky, can move their feet just a little to get around. I was also told by a staff member that when residents get too talkative or require supervision by staff members, that they just have the residents sit at the Nurse's station and watch them work. I encourage everyone to just walk in and look at this place. Especially at night. This place is disorganized and the priorities are everywhere else, but at Echo Manor Nursing and Rehabilitation Center. I am not certain if there is not enough staff, or that they are lacking in training. Too many people here are simply just collecting a paycheck and I believe the problem starts at the top.

john robinson - September 12, 2013

Beware of this place terrible place to work! the DON loves to fire people for simple mistakes just like stated below. The nurse only care about their smoke breaks and dont help out very much if ever. There are few good nurses but not many most quit after one day. STNA's are overworked and under paid. The retention here is terrible most of the time they are understaffed

A Google User - June 15, 2011

The worst nursing facility and place of employment that I have EVER encountered. This place just needs to be closed down for good. I was a nurse at this facility for a short amount of time and I cannot believe the horrible conditions and care that these residents are given. And as for a place of employment...terrible. Upper management treats everyone as replaceable and are very mean. The scheduler is extremely rude and has zero respect for anyone. I was afraid of being fired every day I came to work. The work environment is extremely negative. I would recommend this facility to no one for any reason.

A Google User - August 16, 2011

This place was the worst facility I have ever stepped into for employment. Walking in I thought wow what a beautiful place this is going to be so awesome to work in . Then I went to work to work a 12 hour 7 P-to 7A shift . It was over 90 degrees in the building . They have no air conditioning and the patients are miserable. I wouldnt work in such an enviroment where patients are suffering. I am making a complaint to the state about the conditions, The employees working there as in STNA's were so negative it was ridiculous. I would never put any family member in that enviroment. The way those aides were talking to the residents was unbelievable. Making fun of them is unacceptable. What a shame.

A Google User - June 06, 2011

I am glad that you guys have seen this place for what it really is and did not fall to the "illusion" that they put in people's heads. A "state of the art" nursing home does not tell their residents to "shut up and go back to your room" when the very mean, but fragile lady asked for ice because she is thirsty. I just walked out as an employee. I refuse to see these things happen and get dogged out for "forgetting to leave the tray at the nurses station" when all this neglect and unimproved conditions exists when you simply had to remind me of the trays I forgot to leave.

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