I don't even know where to start. Every time I have visited this pharmacy since switching from the one in Lake Oswego it has been nothing but trouble and a hassle. One mistake after the other and several RUDE employees. So we will just start with the latest incident. I had ordered a prescription and asked for a 90 day supply online. The prescription was filled for a 30 days supply, then my doctor was contacted to see if a 90 day supply would be ok. He approved it and when the 90 day supply was ordered my insurance rejected it as a refill too soon. Ok at this point I would think someone would have figured out, wait there is a 30 day supply here. Why was it even filled as a 30 day when I REQUESTED the 90 day to begin with? So I call the pharmacy. The person who answered was short with me and couldn't seem to comprehend what I was talking about. I later found out this person was Deborah. She finally figured it out and was very short with me. Had a tone in her voice that didn't make me feel like a valued customer, but more of a bother. I have had this same issue with someone in the past at this pharmacy. Then I go to pick up my prescriptions, Deborah is the person that helps me and this is how I found out she was the one I spoke with on the phone. And she is the Pharmacist. One of which I have transferred. My primary insurance doesn't cover the transferred prescription, so I ask that they bill my secondary. It comes back as I have primary insurance. REALLY? Costco had NO problem filling this with my secondary insurance? Deborah doesn't offer any solutions. When I mention that I have had problem after problem with this pharmacy she just says, "I don't know anything about that". No sympathy no apology. Just "I don't know anything about that" in a snippy tone of voice. Yes, I got snippy back. There comes a time when you finally have had enough. Problem after problem, rude employee after rude employee. I mentioned that to her and she interrupts me in the middle of saying it to ask for the 2nd time for my address. Again I NEVER had these issues at the Lake Oswego Walgreens. But ever since I have transferred here it appears my business is not appreciated and not welcomed. Considering there are many other pharmacy options available in my area I am surprised by this. With Fred Meyer opening soon with a drive thru pharmacy right across the street. I would think Walgreens would want my business. So I told Deborah to forget the prescription that I would take my business elsewhere. Her response? "Well if you have somewhere else to take them that is fine". Was that appreciative or wanting my business? Not in my eyes! Never an apology for the issues, just a "what do you want me to do about it". Nope, not feeling valued or validated. I apologize for getting snippy back with her, but I did not appreciate the lack of understanding I was receiving. I did not appreciate yet another problem having my prescriptions done right the first time. I thought the pharmacy was suppose to make my life easier, not harder. I appreciated that Walgreens had a drive thru as I am disabled and have difficulties walking. This time I had gone inside to get my prescriptions. But since there will be another drive thru option opening soon my business will go there. Until then another pharmacy in the area will get my business. Never have I dealt with a pharmacy like this. Never again will I deal with this pharmacy, nor will I bring my business to Walgreens in general. Instead I will let people know how I was treated. They can make their own decisions on if they want to give you their business. But wouldn't it have been so much easier to apologize for the inconvenience instead of get snippy and defensive with a lack of understanding of how frustrating it must be? I would think so.

A pretty standard Walgreens. Visited occasionally to pick up drug store type items. Reasonable fast checkout.