good service but they push the 3d eye mapping on you, read literature on this procedure... quite unnecessary

I have been with Donelson Eye for 5+ years. I have received excellent service and products every time I go there.

I LOVE, LOVE, LOVE this place! Everyone here is so friendly! Dr. Kegarise has taken care of my whole family from eye infections to routine exams and I would not trust my eye care to anyone else. The staff makes it fun and keeps it professional at the same time.

This place is AWFUL. Don't let the free coffee and "friendly" staff fool you! This place will rip you off and charge you extra fees that literally are nothing more than scams. I went to this place for the very first time with high expectations due to the positive reviews I read online. At first, the experience was everything I expected. The people were friendly, the atmosphere was welcoming, and the free apple cider I received put a smile on my face. None of that makes up for the bogus fee that I was charged, however. I was charged a $100 "premium" fee upon leaving the clinic. The eye exam I received was nothing special. I've had plenty of eye exams over the course of my life and this was literally identical to them all. My insurance plan covers an eye exam as well as a certain amount towards contacts or glasses. This place somehow found a way to milk $100 out of me by claiming that the eye exam I received was a "premium" exam. Upon leaving the clinic, I asked the receptionist what the charge was. She was unable to explain it. Her explanation was "Well, the doctor looked over your eye more thoroughly to check for any abnormalities." What?? No, this eye doctor did NOTHING out of the ordinary from any other eye exam I've ever received. I proceeded to ask the doctor herself what the charge was for. She also had no answer. She told me she had performed extra tests on me (without my permission) to "get a more thorough idea of what my eye looked like." Are you kidding me? This place is a total ripoff. I have NEVER been charged a fee like this. The fee was a complete scam to rip off a new customer. I am so disappointed. I recommend that you stay far far away from this place if you value your money and your dignity. Such a shame.

I came into Nashville for business and had a difficult situation- I needed new contacts and needed somewhere very close to go as I have an extremely tight schedule. I called Donelson Eye Care and explained my situation. WIthout going into personal detail, I must say that the front desk staff was extremely positive, friendly, and helpful. They went out of their way to fix a problem I needed fixed before I could even begin my work day. Five stars!