NO STARS.... Very upset that I took all of my children in to have their teeth cleaned and they were all very nice and myself and all 3 of my children were allowed to be in the room. My 4 year old needed to have further treatment for a cavity in his front teeth, so I happily rescheduled after this experience. I took only my 4 year old in for this procedure, was allowed back with him, the nurse came in, had me sign all of the consent forms, came back in, and took them from me before the dentist ever came in. At this point, I had already had my 4 year old son pumped up, ready, and excited for this procedure. As soon as the dentist, Dr. Heaton came in and sat down, she very rudely informed me that I would have to go into the waiting room and could not be present for this procedure. She was very rude and not empathetic at all, stating that this was "policy". I told her that I was not informed of this whenever I made the appointment. She then stated that there was a HUGE sign out front (NOT in the area I made the appointment) that stated parents were not allowed to be in the room for procedures on minors. I was not happy, but I had already gotten my son this far without being afraid, and did not want to upset him, so I decided it would be best not to cause a scene in front of him by pulling him out of the chair and having to start all over with another dentist. I went to the reception area and carefully examined ALL of the posted signs.... the ONLY sign posted stated... verbatim "Parents/Guardians of minor (patients under the age of 18) need to be present the entire appointment. NO EXCEPTIONS" WHAT WOULD THAT MEAN TO YOU???? HOW CAN YOU TAKE THAT OUT OF CONTEXT???? Why was I NOT allowed to hold my 4 year old son's hand while he was being administered gas by a "stranger" when all I teach my children is NOT to be alone with strangers, especially when they are giving him drugs to make him feel funny??? Which is everything I'm teaching my children NOT to do is stay with an adult that gives you anything without your parent being there!!! IT'S ALL WRONG - - - NEVER TAKE YOUR CHILDREN HERE!!!!!

I've been going to this dentist for about ten years and am very pleased. I used a different dentist in Plano for many years, and while he was very good, he was also VERY expensive. I get comparable care here without breaking the bank.

The front office was unfriendly to me when I entered the office. My appointment was at 2 pm and I wasn't seated until 3:35 pm. The service was slow and the doctor that saw me didn't seem to know exactly what to do. I received two fillings and the following night, one of the fillings fell out. I will not be going back to this dental office, I will find a competent dentist who knows how to do a simple filling.

Love this Office! Very nice front office staff and they answered every question I had. I am usually very afraid of the dentist but Dr. Beth really impressed me. It didn't hurt at all and she actually got me out of pain. They worked with me on payments and I couln't be happier. With a dentist that is:)

I've been a patient with this practice for a few years and there have been some really positive changes. The staff is wonderful, nice, and genuinely caring. Jen and Dawn are fabulous! Dr Williamson is the new owner of the practice and I'm excited because she's been faithfully treating me the past few years when the other doctors had left. Her and Dr Heaton work so well together and I'm glad they are in it for the long haul! Good job GF Dental Team!!!!!