I went in to this Select Physical Therapy to hopefully have rehabilitation for one of my injured joints that was causing me frequent pain and loss of mobility. My initial visit there was solely for the purpose of gathering new patient information as well as information about my injured joint. The physical therapist asked me about my insurance information after I had already given it to the receptionist and wanted to call to verify that they would approve any future services provided by the facility. She told me that once they approved the treatment, she would call me back to get me started on my rehabilitation and that I would not be charged for this preliminary visit. In fact, before I left I spoke to the receptionist and asked her if I needed to make a copayment today or what the situation was on the bill, and she told me that I "didn't owe anything." Due to circumstances, I had to leave Waco for an extended period of time and would not be able to begin my treatment until I returned a few months later. I'm not sure whether the therapist thought that I wasn't going to come back after not scheduling an appointment for 2 weeks, but a month after my initial visit I received a bill in the mail for "Select Physical Therapy services." I'm going to pay the bill because I don't want this to go to collections and affect my credit, but I feel cheated and wronged by these people. I do not ever plan on returning to this place, because I feel that I cannot trust the staff, and I do not want to place the well being of my already injured joint in the hands of someone I don't trust. tldr; was charged for initial visit; I don't trust the staff