Worst time ever in a ER room. Many times in ER rooms for bee stings they made me wait they did belive how I was felling PA not a doctor worse very worse in my life. She knew all, living all and had every thing you had or have. they would not give a epinephrine shot. A male nurse. came in, him just to give me hard time. After I let her know my unhappness I had to walk out and seek medical help some where else thet are living in the past where we do not know anything they DO

I went into the emergency room early on a Saturday morning, May 10th, 2014, for upper abdominal pain. Having some history with this, I could guess what I would be having done so the procedure of removing my gall bladder was not a surprise. Everyone from the people who admitted me (not sure what their titles were), to the nurses, doctors and even the people from food service, were outstanding. All were very nice and no one was condescending or rude. Thanks, again, to your excellent staff of professionals. (This is posted under a false name to preserve my identity.)

I had to go to emergency room at Waukesha Memorial even though I had appointment that day with my doctor because the pain I was experiancing was more then i could bear. From the time I stepped up to the desk and told the receptionist what my problem was until after I was discharged and in my son's car I had nothing but excellent care. I was given cat scan,ultra sound and blood work and then colonoscopy (not sure if this is correct order). It was determined that I had a cancerous growth in my small intestine right by large intestine. I was taken to floor 4W and was treated so great even though I gave them a hard time several times. I met so many doctors and nurses and everyone took the time to explain things to me. Dr. Christopher Davies and his staff performed the surgery and was very gentle and kind. I was sent to 4 south (or other way around) after surgery and there too everyone was going above and beyond to care for me. I got home and to my surprise there was even a get well card from the nurses. I would want to go back to this hospital if ever I needed care again before going to any other hospital. Each nurse was an individual and yet I felt like I made a bunch of new friends while there which I do think help speed up my healing. As I battle this cancer I will always be grateful for the care and support I received from everyone at Waukesha Memorial.

I was not informed that a resident was doing our NT ultrasound. We found out 3 weeks later when we complained that the cost was $600. The only results we got was the back of the baby's neck. That was it. Everything ells was he couldn't see...... We are not happy about this. I always thought they have to inform you if a resident is going to be working on or with you. We will be fighting this.....

I'm not one to place a review however after the recent issues I've underwent while being seen at wmh I refuse to let it not be known. I went in a month ago for abdomen pain which radiated through my back, was up throughout half the night before I finally knew something hadn't been right. my fiancé took me in and dropped me off at the door to the er as I had told him they would handle me so he could park the car. Not realizing that it would take someone 5mins to finally come to the front to realize I was there. After seeing me crunched down on my knees in pain crying and my fiancé came in the nurse asked my fiancé to grab a wheel chair not his job but did it anyway as he knew she wouldn't. after describing my symptoms to the nursing staff the doctor came in and advised she was a nurse practitioner. She had very poor bedside manor quoting that they did the bloodwork and it came out fine asked for me to sit up in which I had been laying in a ball on my side as that was more comfortable to me. As I attempted to sit up she seen I was struggling so stated to just lay back down on my back for her to do the exam. All meanwhile asking me my symptoms to my knowledge of what I thought she was doing was to get more in depth info to find out what this could be. Im a woman that has had ovarian cists in the past and had been seen 2yrs ago for the cists but no further treatment was necessary at the time due to them popping. She then did her exam in which pressed harder then ever into my abdomen in which I screamed out in pain her response" oh did that hurt?". When trying to explain my past med history and where the pain had been, she ignored the topic and stated shed give me ibuprofen and some relaxant to relax me and sent me home refusing to do an ultrasound to determine if this was a cist. A few days later I knew something wasn't right and seen my fam physician in which knew right away 100% it had been my cist just by the symptoms. WMH was quick to send out the bill of over $500 as well as noting in my med records i was seen for chronic back pain in which had NOT been what i went in for, but when I went to put in a complaint the answer I received was a " we will speak with the doctor and nursing staff about their bedside manors". When advising that she didn't even diagnose me and refused to do addtl tests the response" if the doctor feels no other tests are necessary they do not have to do them it is all up to them and their staff has received numerous compliments on how they conduct business. hmm how many others has this happened to? POOR excuse to admit your nurse practitioner was wrong and completely out of line for what she did. I went in for a medical reason to be seen to get help I needed now I would rather drive extra time to go to froedert or a different hospital rather than dealing with them. this isn't the first time things like this has happened. when I explained the above statement the response I got was" i'm sorry this has happened to you" I then explained I did not want to take care of the bill and that they would have to take care of It since I wasn't diagnosed right and they did not take the time to search out what was going on response I got was" sorry we don't take care of bills very often and we feel the nurse did correctly"... hmm yea did correct with noting a wrong diagnosis and not even taking out time to figure out why their patient is in so much pain.