GP Medical Clinic
medical clinics and centers
12225 99 Street
Reviews
I wish I could write a review based on an episode which actually involved treatment for an illness or injury. Instead I will have to describe the "treatment" received by my mother at reception.
On the morning of Wednesday, February 19th,2014, my Mother was taken to the Superstore clinic. She had edema (swelling of the legs and feet) and was very disoriented. The receptionist could not accept her for treatment, even though she has an Alberta Health Care card, because she has no photo I.D. My mother is 86 years old and has not had a Driver's license, passport or any other type of photo I.D. for nearly a decade. She has resided in a long term care facility for the past 10 years as well.
The reason she was taken to Superstore clinic in the first place is because we were hoping for something like a 1 1/2 hour wait rather than the 5 hour wait in emergency at the hospital. At least the hospital accepts all people in need of medical help regardless of whether they have photo I.D. My mother, who has lived in Alberta since she was born here nearly 9 decades ago, made the mistake of giving up her identity as a person when she realized it wasn't safe for her to drive anymore.
I would give this facility zero stars out of five.
Changed their hours but didnt bother fixing it on the sign or website.
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