Frist off, if you want a prescription refilled, call and talk to an actual person. if you phone it in on the automated system using the prescription number, and they don't have the medication, they will not take the three minutes to call you and tell you, so you will go down there just to have them tell you they don't have it. Every time I go there to get my refils they are out of at least one of my medications. Every time. The wait times are ridculous, mostly because they can't give you an accurate wait time. Last time I was told 20 minutes. It took over an hour. They said they were short staffed. This is what they always say. I would stop going there, but it is right across the hall from my dr's office and the most convinient phramacy to get to. I just have to make sure that I order all my refils at least a week beforehand, otherwise they won't have them. Be prepared to wait at least double what they tell you.