I have been referred Dr. Alam at SimcoDerm several times myself, and at other times with my children. I was always dealt with promptly and professionally, and with positive results. We have never waited longer than 15 minutes for an appt. at her Quarry Ridge office. The secretarial and Nursing staff were always very gracious towards us, and our appointments were kindly made early morning so my children missed as little school as possible. I was always invited by Dr. Alam to return if needed, or to call with any questions or concerns I had. She is always very knowledgeable and clear with her instructions. I consider myself and my family lucky to have her as a specialist.

Overall a good experience. Wait time was short and consultation was positive. Only suggestion (and I see this in many doctor offices) is that the intake area does not provide privacy. I saw some neighbours in the queue ahead of me and I think they were a little embarrassed that the waiting area could overhear their name and condition. Perhaps some partitions might help.

Fairly long wait as appointment was at the end of the day, but Dr. Alam's examination was very thorough and she clearly explained everything that i needed to know.

Wait wasn't as long as in the past and Dr Alam always knowledgeable, but daughter does seem to be having a reaction to the prescribed treatment so hopefully we get a prompt response to our issue. Would have liked written instructions rather than just verbal.

I waited about 45 minutes past my appointment time to see the doctor. It was to long. Unacceptable to me.