A beautifully clean hospital. Caring staff that go the extra mile. This hospital would be hard to beat on just about every level. I cannot praise the hospital highly enough and the quality of care for patients is exemplary. My partner recently went there for a throat operation and I am disabled and the staff there were just as caring of me as they were of my partner. He also reciprocates my feelings and I have written to the Chief Executive a little while ago to praise a particular member of staff and this resulted in her being made Employee of the Month. Well done and thank you Dawn.

Got through to the Eye Dept at 8.45am. Triaged and given an appointment for 10.30am. Through by 12.15 after a very thorough examination by courteous and cheerful staff. The NHS at its best - and this in a week when A and E shortcomings are in the headlines. Thank you, QA.

The food they give to patients is horrific, absolutely no effort there at all, its the cheapest slop you can imagine. My dad has been in there for a month and had a corned beef sandwich the other day that had no butter or dressing or anything in it but 1 slice of dry corned beef, it was like 3 sheets of cardboard. The staff agree but can't do anything about it. The staff are great, except the one that does the meds trolley and doesn't speak or read English! Hospital is very clean.

Nice & friendly staff but waiting times for when you have a booked appointment can be absolutely atrocious. Go prepared with a book as you'll probably finish it before you get seen.

Although all my previous dealings with QA have been very positive, on this occasion I am sorry to say my experience was a negative one.. I took my daughter to A & E at QA at 6am yesterday as she was suffering from severe tonsillitis and could not even swallow her own saliva, let alone the medication she had been given.. She had been down there in the early hours the day before and was seen by a nurse practitioner who gave her oral antibiotics and sent her home but her symptoms had become worse and as advised we returned. After a moderate wait in A & E she was quickly diagnosed as having severe tonsillitis or quinsy and was started on iv antibiotics, fluids etc in the department before being admitted to ward D8. She had been admitted once before about 18mths ago with the same thing and was expecting to be given a bed where she could rest as by this time she felt very poorly. However, after the paperwork etc was completed she was taken to a side room which was actually an eye examination room, not even a proper treatment room and sat in a rather uncomfortable upright chair whilst receiving further iv meds. We asked if she would be moved to a bed but were told no because there was a different procedure in place now for tonsillitis/quinsy patients in that they would be given iv meds in a side room and then a decision would be made as to whether they would stay on the ward long enough to warrant a bed. My daughter was left feeling really poorly in that chair on her own, apart from when her drips were changed, until 4pm when she was finally discharged as swelling had subsided a bit. That meant she had been sitting around from 6am when we first arrived at A & E for 10 HOURS feeling very poorly and upset. I feel this was totally out of order, epecially for a so called "super" hospital. I am not blaming the staff here but rather the procedure which I think is rather harsh when a person is feeling so unwell and I feel that if this is standard practice this really needs to be reviewed asap.Surely the very least they can do is to provide a comfortable reclining type chair for patients if they are not prepared to provide them with a bed when they are feeling so unwell? It does make you wonder if this is in fact a "cover up" for the fact that they don't have enough beds or staff.