My ex-husband was admitted for the second time to this inadequate facility for treatment of some mental health issues. Lilacs ward failed in their duty of care and did not safeguard him.He was badly injured when he smashed a window while he was left in his room unsupervised and unsedated. I took photographs of his injuries. The hospital failed to administer his medication for pancreatic cancer because a doctor needed to sign it off. These meds were in blister packs with his name on them. The hospital has no facility for disabled people. It may not be a medical facility but it has not made any provision for disabled patients let alone one with medical problems as well. It doesn't even have a raise up bed or have a working wheelchair; the flat tyre remained flat since his first admission. I took his personal wheelchair to the hospital. After his admission to Lilac's, my ex-husband complained about a particular nurse's lack professionalism and care. This nurse was assigned to him on the night of his second readmission and failed to ensure he was safe on his shift! That nurse is going to have a lot to answer for. He fails to understand my ex-husband was exercising his right to complain. No Psychiatrist has called the family to get any background information on what led to my ex's meltdown prior to admission. I have no idea what the psychiatrist's point of reference would be.!?!? God help you if you are disabled and have complex needs as well as mental health problems.