I went to The Palms on Tuesday night as my 4 yr old daughter had an allergic reaction and come out in welts and blisters. Unfortunately turned up at 6:59 with the chemist closing at 7pm and was told can't help you as we have closed the till for the night, asked for advise as 4 yr old was upset and we needed a solution and still not interested. I was told to go to the competition. I couldn't believe this and said I would tell people as I walked out and then heard laughing from the staff member. So much for customer service and the claim on their website "we are all about people - our customers.For professional advise on wellness products through to the latest trends in cosmetics come and talk to our trained, helpful staff." Yeah Right!!!!!