Doing what they want without permission. I took my child in for an evaluation of a tooth to see what could be done, they called and said they are just going to take a picture and they would let me go back after that, well 20 mins later I go to the window to go back and they are trying to do something without me even knowing. I made sure they knew I only wanted to know what could be done and never told them to do anything. My child had no idea why they were even there, so I ask did why they where doing anything and they said oh he said we could.. Needless to say lying is not something that I expect from adults but thats what I got because my child had no idea why I even got him out of school early.. So they tried to blame them doing work without permission was that he said they could...

Untrained staff. Taking patients blood pressure with no pressure in the cuff, proceeded to write down incorrect information anyway as her vitals, thinks thermometer goes in cheek area not under tongue, thought 66 degrees was my daughters body temp. Popped off latex gloves over her body when I said shes allergic to latex...didnt wash hands before touching her again. Walked out didnt allow procedure. Reported.