Walgreens
pharmacies
3500 Mastin Lake Road Northeast
SUNDAY
08:00 AM - 10:00 PM
MONDAY
07:00 AM - 10:00 PM
TUESDAY
07:00 AM - 10:00 PM
WEDNESDAY
07:00 AM - 10:00 PM
THURSDAY
07:00 AM - 10:00 PM
FRIDAY
07:00 AM - 10:00 PM
SATURDAY
08:00 AM - 10:00 PM
Reviews
I only give the "Poor - Fair" rating to the Pharmacy staff. I only used this Pharmacy one time because the Pharmacy Technician and the Pharmacist on duty that evening were DEPLORABLE. Both employees were rude, curt, and very unprofessional. I have worked in the Medical field for 30 years, and during that time, there have been many changes. One thing that will never go out of style however, is good customer service. The Pharmacy at this particular location is an embarrassment. As for the other areas of the store, employees are very friendly and helpful. I live fairly close to this location, and while it would be easier for me to pick up my medications there, I refuse to do so simply because I dont feel I need to be insulted when shopping. I drive to the other end of town when picking up my medicines. The Pharmacy staff there are always very helpful and dont have an attitude while they are at work which requires that they provide some level of customer service.
I do not like to go to this Walgreen when I have a Rx I need filling. It has to be the worst pharmacy staff in town. I have a bad experience everytime I visit. I recall one occassion I had a co worker drop off a Rx for my daughter. I went to pick it up about 3 hours later and after I waiting in the drive thru line for 30 mins it still wasnt ready. I was told it would be another 30-40 mins before it was ready. I told them to transfer it to the Madison store and when I arrived there they had it ready. I can recount several bad visits and poor customer service skills from that particular pharmacy.
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