When the Nurse Practitioner tells you as you are walking out on Monday to come back Friday for a shot if you aren't better. This following me telling her I was at a level 7 pain at that moment and I compare all pain to kidney stones. That pretty much shows how good the service was. Oh and I said, "So you can't give me the shot today?" She proceeded to tell me she can and to go back to the room i was in. I spent that night in agony and went to my regular doctor today less that 4 hours after seeing him I am much better due to numbing ear drops and another shot the urgent care didn't feel the need to give me. Needless to say not only will I never go back, but neither will any of my family and I will continue to let people know how I was treated.

There is nothing "urgent" about a two hour wait, to be seen.