I was experiencing back pain and my primary care provider was unable to get me in today. I went to Nextcare and was promptly seen and cared for. I liked that I was able to use a computer system to register myself rather than filling out countless pages of paperwork. They were prompt and courteous and the support staff was very friendly and welcoming. The Dr. was also very pleasant and supportive. I had my three children tagging along with me, and they were also very accepting of this. I would reccomend them if you are in need of urgent care.

I recently tried NextCare's service for the first time and was very disappointed in the entire experience. First, I was unable to use their W.A.H.O.O. service because the java program could not install on my computer. I have a master's degree in engineering, so I'm fairly well versed on computers and for me to have issues makes me wonder who else had troubles. Upon arrive at the facility I had to wait a while to even talk with someone, then after checking in was told they would not help me until I made some phone calls to work for certain things. During the preliminary screening, I wasn't really told much, and it wasn't until about 1-1.5 hours in that I learned they could not provide me with the urgent care I needed, the one reason I was there. Instead, I was given a cold pack and a prescription. AND to top it off, I got another bill in the mail about 6 weeks later for an additional $40...so it cost me the same as going to the emergency room, the main reason I went to NextCare in the first place.