Bumpy start (only, I hope) with the new Vons. The bakery forgot to make a cake I ordered a week in advance for my daughter. The recommendations I've made for simple items in the store haven't been addressed multiple times, not even with an offer to special order something. Requesting help to the balloon/flower stand didn't work multiple times, until I found the manager and asked if he could help. I'm glad they are in a convenient location, but the service needs some work.