Walmart
Reviews
the tire and "service" location is an absolute joke. no customer service whatsoever thanks FRANK... for talking on the phone for 10 minutes with a line of people and cars waiting to be helped. then he gets off the phone and walks off to a backroom. no "I'll be with you guys in a second", or "sorry for the wait", just walks off, classy. they try to upsell you and honestly the prices arnt that cheap. if you compare tire prices with ANYOTHER CHAIN it's about the same with a better warranty elsewhere. Plus the people who work at a real tire shop are tire experts. the "techs" at Walmart could have been in the gardening section 2 days ago now they change out your brakes? It's convenient if you live close by..like in the parking lot. other than than avoid like the plague.
THINK TWICE BEFORE SHOPPING ONLINE!! I found a component for 5.98 which is really cheap compared to other places so I decided to look it up online and it claimed to have it in all 3 locations near me. I went to my nearest location and they didn't have it and said i had to order it online. Before the purchase the website informed me that the estimated delivery/pick up date (i chose to pick it up at the store to save money) was 1-3 business days later. After I purchased the item, the confirmation email stated that the item would be arriving for pickup 2 weeks later! I made this order at 8 in the evening, i recieved the email with the delivery date as 2 weeks later (nov 12). I responded around 1am in the morning about cancelling it bc i might as well have it shipped over here. Their responding email (10:46AM ) told me i would have to verify the cancellation. So I verify the cancellation and they tell me that since they process things fast, they might not be able to cancel the order and I would be able to return it for a full refund. Summary: because of their misleading estimations and delayed response, if i wanted to pick it up I have to wait 2 weeks and drive over there. If i want to return it, i have to either ship it back or drive over to walmart anyways. oh! and when i went to go to the store before i purchased it online for pick up like the guy told me to, he told me it should be ready by monday also. So I was mislead by both the online estimation AND a in person walmart associate. I wasted time and money trying to get standard service and this is surprising considering how good customer service is in store. I think they need to improve their online policies by: Giving a correct estimation of delivery Giving ample time for a customer to cancel or at least HOLD the order if an inquiry was made before they submit a confirmed cancellation Have their online iventory check correctly portray what items are in actually store so that people dont waste their time. Guess I should've called.
I mean. It has the stuff I need and it's close. So yeah. It's alright. Totes love it though
This Walmart is not so super... In my past experiences Super Walmarts are full servoce , but this location did not have fresh fruits and vegetables available which I thought was weird...they also appear to be under construction so the layout is really strange.
The tire and lube here is the worst I have encountered anywhere else. When I reached, I was first in the line. The guy was already working on the car before me. He took 1 hour to finish it!! just an oil change. It appeared people just move around in slow motion . so yeah pretty much one hour per car for an oil change. after one hour, my turn came. But I left. Didnt want to wait another hour while my cars oil was changed.