Reviews
Unfortunately I agree with Brenda (Sorry for your experience. I used to work in hospitals in healthy environments. It's unfortunate this happens - doctor's oath: first do no harm (I believe that extends to medical support team). I had high hopes for this place but will no longer go (after 10 or so visits). I got a finding that was initially not found (on first visit there), helpful but in retrospect wonder that another place would have found it the first time. I guess since they found the problem I gave them kudos. I too was told about proper chewing of food when in fact I learned (elsewhere) of internal problems not related to food ingestion. I also experienced unprofessional behavior which I put off as I had no health insurance and fees were less and I want answers to medical problems so etiquette/ethics wasn't on my mind. But it was wrong. Every single time waiting was lengthy with odd organization: told not to make an appointment just show up, on arrival reprimanded for not making an appointment and for not drinking water though noone told me too even when I told them on the phone I would be having x procedure. Even with appointments I always waited an hour, watched them eat meals. I am easy going and willing to wait or come back another time, no matter always an hour wait. Once I called about picking up copies of films - they said no problem they'll be here. I waited an hour and a half on arrival and had to ask a few times. The place is tiny so even if they saw all of the patients in the waiting room then got my xays? Bizarro. Another time I needed other results, so based on that experience I made sure I asked again about the readiness of them before going. Again, yes, yes we have them they'll be here. Go there, wait an hour in the waiting room, then they ask me when was I seen, as if we are starting the process from anew. And there weren't that many people in the waiting room. Bizarro. The last straw for me is no different here than other places though. I am certain of particular symptoms and obvious signs but the doctor there would not address. So I'm done going there, carry on to find the good ones.
I have been to this place twice; the first time I was in the place I needed an X ray for my back, I had no problem but the fact that they did take about 35 minutes to see me. I figured it was the first time I was in the place so the need to build the file checks insurance what ever; the female receptionist was really nice. But my second time was the worst, I called for a 10 AM appointment and they told me they could only see me at 9 AM. I arrived 20 minutes before I was to be there, the male receptionist was off the bat rude. He would answer the phone with attitude and would make faces like he was making fun of the people on the other end. He kept asking me questions about what I was getting done and about my insurance, told him I was in the system and he ignored me like I was maybe mistaken and was never there. Everyone was doing something different from walking around, making called, checking personal e-mail and no other patients in site…. I was there with my mom, we started talking to each other about this wait now it was 9:20 AM 40 minutes after I arrived. Finally around 9:35 AM I was told to drink water since I was going to get an ultrasound, NO ONE COULD HAVE TOLD ME THAT SOONER? Then I was placed in a room where the tech told me to put my pant and underwear to my knees I said why?? It a kidney ultrasound? Well I did not do it just put the low enough and covered my self with the paper they give you. I had chemotherapy and after that just had a baby so I gained weight, I already feel bad about my stomach then they have me side ways making me feel so bad about my self. The tech leaves and an older guy comes in, does the same test and tells me the following: YOU KNOW WHAT YOUR PROBLEM IS? WELL I AM GOING TO SAVE YOU A LOT OF MONEY HERE SO YOU DON’T PAY A WIGHT CLINIC TO TELL YOU THIS. YOU DON’T CHEW YOUR FOOD; YOU PROBABLY DRINK TO MUCH SODA, NOT EAT BREAKFAST AND SHOVE THE FOOD DOWN YOUR MOUTH… HE WENT ON ABOUT ME PROBABLY HAVING DIABETIS AND HIGH BLOOD PREASURE. I have never felt so bad in my life, I was frozen, put my self together and ran out, left my mom in the bathroom even wondering where I was. After she came out I was already crying uncontrollably, how dare he tell me in that manner I am fat?? Needles to say I had to go see my therapist because I had a mental breakdown. I was later told by the new place I go to that the gay was the owner and the receptionist his son, so Even with a complaint I would never see a change. This man is an insensitive ugly little person.