Unlike another review, we never had issues with waiting. Usually we walked right in and were seen immediately. The staff was very helpful when we needed to transfer mid-treatment. Dr. Buckley and the staff helped us locate another provider who would continue with our treatment plan. We had to work through an issue with my son and his headgear, but Dr. Buckley figured out the problem and we resumed treatment. The kids liked him and the staff. We would and do recommend Dr. Buckley for friends looking for orthodontic care.