I visited Dr. John Malan today for my 2 year old daughter. Our primary doctor was concerned she may have delayed speech due to hearing loss. We made an appointment a few days ago with Linda who took very good care of us and explained the appointment procedures. Today was such a great experience. Dr. Malan was great with my daughter, so patient, genuine, and kind. He let the appointment be at her own pace and changed tests around her capability. His office is very clean and comfortable. I would recommend him to all ages and gladly return if need be.

I had purchased hearing aids elsewhere and felt that the aids were not helping me. I was also unimpressed with the staff there. The hearing aids from Ascent have wonderful clarity and Dr. Malan and Linda make you feel like you have just come home.

Dr. Malan is a true professional. He consistently provides exceptional services to me and the many people I have referred to him. What I appreciate most is his willingness to explain everything to me in great detail and how he takes the time to answer all my questions. He provided all of the information I needed to make the best hearing aid choice for me. I love my new hearing aids and have never heard better. I highly recommend Dr. Malan!

Dr. Malan is a professional. He is truly a hearing “problem solver!” He is highly educated and very knowledgeable about his practice. He is on time and he takes his time. The equipment Dr. Malan uses is state of the art. But, equally important are his personnel qualities, his kindness and caring nature. My hearing aids are so comfortable I don’t realize I have them on. I no longer have to guess at what is being said. Linda, Dr. Malan’s assistant is wonderful and very helpful. I feel like I am with family when I go to the Ascent Hearing Center in Simi Valley.

I was not at all certain that I wanted or needed hearing aids, but Ascent was offering a free hearing test and evaluation so I took advantage of the offer. Dr. John was the consummate professional; he carefully and clearly described what was happening with my hearing and demonstrated to me the difference I could expect with hearing aids. After receiving my hearing aids I was having trouble getting them in place, I have very narrow and convoluted ear canals. When I called John about the problem he insisted that I come right in so he could fix the problem. After trying several remedies he suggested that the manufacturer could provide (at no cost to me) custom molded ear pieces. It worked! I now have no problem with insertion and they are so comfortable that I usually forget they are in my ear. John continues to provide considerate, caring, personal and professional support for me. I feel like family whenever I stop in to see him and he always insists on checking my hearing aids to ensure that they are working properly. I could not be happier with either my hearing aids or the fantastic care that I receive from John. Along with the great support and concern that Linda provides; they continue to strive to make my total experience with them a positive one. If you have even a slight interest in checking your hearing I would wholeheartedly recommend John.