sonoma healthcare center

Sonoma Healthcare Center

physiotherapists and acupuncture
1250 Broadway
Reviews
Beverly Torres - August 21, 2014

I DO NOT recommend this place for anyone. The day shift were very nice to my father, but the night shift the staff didn't speak English and when my dad would hit the call light they would walk by and turn it off and keep walking. They did not give my father his medication as the doctor prescribed: it was either not enough or too much. One day I came to visit him and he had a huge bump and bruise on his head; bruises on his shoulder and his entire right side. I asked my dad what happen, he did not remember, when I asked the staff they stated that he fell out of his wheel chair. No one called us to let us know, it was very startling to come in and see your loved one look like he had been in a huge brawl and lost. He would have bruises on him all over the place. I understand that his skin was thin and may have bruised easily, but did they have to be so rough. I would watch his face when the turned him or moved him and his face showed that it hurt, they would just flip him like he was nothing. He was not nothing, he was my father. The nurses were very rude and would just walk away when you were talking to them, if you could get them to talk to you. Once my mother tried to talk to a nurse and she put her hand up and said "not now, I'm busy". My father when he first arrived did not like this place, every day he say "I have to get out of there". He would ask to participate in some of the activities but they would never come and get him (he was a double amputee). We asked them many times. After a while my dad gave up and asked us if he was just brought there to die. We tried to find other nursing homes for him to go to, my mother called every one of them, there were several that said they would take him they had the room all Sonomahealth care needed to do was send them a referral. We would be so happy, then we would go visit dad and they would tell us that they were contacted by the other home and they made a mistake and they were sorry but the did not have the room for dad, my mom would just cry. I hated this! We couldn't even get him out. My mom would go home and call the place that said they had room for my dad and ask them what happen, each of the homes said exactly the same thing 'I'm sorry but he person that was being discharged suddenly got worse and could not leave". Funny all three of the facilities that said they had a room for dad said exactly the same thing, like they were reading from a script. He was there for 6 weeks, when he went in, he was laughing & joking around but within those 6 weeks, he gave up, he wouldn't even eat the last two weeks. My father passed away on 7/19/14; in the place he hated the most. The day shift seemed to treat my father well. But we were also there during the day. So I am not sure what happened when we were not there. Good Luck to whomever is reading this, I wish you the best. I do not recommend this place for your loved one.

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