I was billed $325 for a 20 minute visit. Avon Urgent Care is considered part of Vail Valley Medical Center so my 20 minute visit with my daughter was considered an outpatient visit. None of this was explained to me prior to receiving my bill. The woman with whom I spoke in the accounting department was the perfect stereotype of an unhelpful call center employee.

We have used the urgent care several times since it has opened for our three children. They have needed stitches, to be checked for a concussion, and had several acute illnesses that manifested themselves after 5pm during the week or on a Sunday. They are always quick, friendly and professional. I highly recommend the Avon Urgent Care Clinic for when illnesses cannot wait until the next day or you need a higher level of care than your general practitioner can provide. :-)

I was up visiting the Vail Valley from Denver and became sick with the flu. I was reluctant to go to an urgent care setting but was so miserable that I felt I had no choice. I was greeted pleasantly and empathetically, and was immediately put at ease. I waited less than 5 minutes in the waiting room. The nurse (Mary) brought me back to the exam room and began taking my vitals and the history of what was going on. The doctor (Dr. Sather) soon came in the room, reviewed the history and examined me. He was very thorough with his explanation and treatment options. Prescriptions were given, blood work was done and I was sent home on my way. I received a call later that afternoon to see how I was doing and to give me the results of my blood work. I returned the next day to pick up a copy of my blood work for my persona file. I am so thankful for the great care I received here and I highly recommend their services! Brett Kessler

Recently, I was in Avon and had to have some staples removed from an injury that I acquired before my vacation in Colorado. I was very apprehensive about having them removed, due to a bad experience before, but the whole experience turned out to be just perfect. The staff was incredible. The check in procedure was so simple, and since we weren't sure what my insurance co-pay was supposed to be, they just said that we'd file with the insurance first and then they'd bill me for the balance. I thought that was nice. Then the nurse that I had was so sweet and reassuring, and when she removed the staples, I swear I didn't feel a thing! She was incredibly gentle! The doctor was also very kind. This was just overall a great experience! I would recommend this place in a heartbeat!