My son went in for a cleaning came out 13min later they said he was done. A 10min cleaning ? They had a huge estimate page for us and some very aggressive marketing. I really don't think a 10min cleaning is normal or very good, we basically paid them to give us a big estimate and try to get us to spend a lot more money.

The people seem nice and the dental work is good (thus far--all dentists blame the previous dentist when the work fails) and they have an on-sight milling machine for one-stop crowns & onlays/inlays. But as far as I can tell, they are insurance billing juggernaut--scamming insurance companies (and the patients): they write bills with as many line-items that they can get away with (overlapping descriptions of procedures performed, line-items that no other office has ever included, etc.), then they issue the bill to the insurance company and see what sticks. The odd thing is that if the insurance company doesn't allow the billed line-item and/or the patient brings-up the odd items, they nicely reduce the bill. The problem is that for most meek people, they will quickly eat through most insurance benefits in one visit with this behavior--they get paid lots, but your insurance benefit is exhausted for the year. I'm not sure if this is going to be the new normal in insurance billing: market pricing of medical procedures is long-gone insofar as people don't know what procedures really cost (their medical bills are subsidized by their work's insurance or Obama and calculated through a mysterious black-box insurance/government algorithm). Dental offices are probably squeezed between forced cost reductions and the rising cost of devices/medical school/employees (i.e., staying in business). Anyway, if you choose to go here, review (and defend) your first-draft bill closely. Treat it like an opening offer in a negotiation.