Walgreens
Reviews
Pharmacy is slow. Been coming here for awhile due to its location and mosy of the time its slow. The employees do not get help as the line gets full even though I have seen each person back there have the ability to help out. So for the most part be ready to wait if you come here.
I experienced a very unreliable photo service on 8/29/2012. I ordered a print out from one of the self service machines and the machine gave me the option to pick the photos at 10:15PM on 8/29, which I selected thinking that I would receive my photos at that time. Be aware, photo customers would not have any priority compared to regular customers. One of the cashiers went to the computer, saw my order and told me that it was not ready. He said they were not done and that I had to wait one more hour because they were assisting other people in the regular line. Hello! Am I a customer?? The order was due at 10:15pm, are photo customer treated with less priority?? This was extremely important to me as I explained to the cashier because it was for my daughter's school project, but again he did not care. What a shame that Walgreens hires people with such a poor customer service concept, and who do not seem to care about the customer rights. He should have told me to wait a few moments to see what he could do, but again, disappointing Customer service. Be aware, photo service is not available as advertised. I have no complaints about any other area of this pharmacy.
Tried calling the Pharmacy late on Sat morning for info on my elderly fathers prescriptions. He has had a stoke and told me he had run out of a prescription and thought they called him for a pickup. He sid he was out of one of his medications for a while which is not a good position for him to be in. After calling, I spent forever on hold and would then get bumped to the front desk, who would then send my call back to the pharmacy phone only to be put on hold for another 10 minutes, and then would be bounced back to the front desk who would send my call back to the pharmacy for more on hold music. I hung up at the 24 minute mark. Looks like the next option is to drive in from out of town to straighten this out in person. I actually wrote this e-mail during a small part of the time that I was on hold (described above). You may need to call the hospital or morgue before they actually (if ever) answer the phone.
Awesome