Advanced Dental Concepts
Reviews
Absolutely loved this place! The entire staff is so nice and personable. The dentist I spoke with was very knowledgeable and friendly as well. My whole family will be going here from now on.
This establishment overcharged me $350 upon my first visit. They had my insurance card in-hand, but chose to disregard the PPO rates and my patient responsibility rates and bill what they "felt" like? Still not sure how this happened! Long story short, once I received the statement of payments from the insurance company, I realized the office had overcharged me $350. HOWEVER, after two months of ATTEMPTS, I still HAVE NOT received the credit back to my card; Diane, the office manager, informed me today that, once they receive the last payment from the insurance company, they will reimburse my credit card. When I told her that was unacceptable because it's been two months and I should not have been billed the amount in the first place (and if their office had done their "JOB" and contacted the insurance company in the first place, they would not have OVERCHARGED me), she actually HUNG UP ON ME. Wow, now that's juvenile. I wish them well, but with terrible service like that.... PS - I still have not gotten my credit applied back to my card, but did file a complaint with the Better Business Bureau; I was not surprised to see that I was not the first! Look them up - this establishment has a "D" rating with the BBB. If I do not receive my credit by the end of next week, I will be contacting the law office of a dear friend. THIS IS BLATANT INSURANCE FRAUD and the staff at this office could not care less!!!
GREAT EXPERIENCE!!! At my age, I've been to alot of dentists. I went to Dr. Ed to get a major tooth pulled. I really can't believe I'm saying this, but Dr. Ed, Daphnie, and Shelby made my experience very comforting and no pain! Really!! If you have small children, do them a favor and take them to Dr. Ed who is very caring and really wants you to have a good experience. I'm so grateful I found Advanced Dental Concepts. I just wish I would have known about this office when my children were small. Many Thanks!
Will not be returning. I informed the dentist that I could not take certain prescription painkillers, and was completely disregarded and given a drug that caused me to be unable to work for 4 days. Granted, I should have researched the generic name that she prescribed me, but I trusted that she, as a doctor, knew what she was talking about. It is a nice looking facility, but has caused me a large amount of problems
Had a WONDERFUL experience when I took my 3year old, Daylin, to see Dr Forrest. She had knocked out her front tooth and I was very concerned. The doctor, tech, and office staff were all so pleasant and eager to help. The amount of sensativity and compassion that was expressed for me and my daughter was overwhelming. My entire family now uses Advanced Dental Concepts and would highly recommend anyone of all ages to do th same.