Have gotten a run around for several days with one person telling me one thing and someone else telling me something different. Been waiting 12 days for glasses, still not in after 2 trips there this week. Calling the office is a joke. They have an answering service that transfers calls and have been disconnected twice. Optometrist is only there 2 days a week so I have to wait 2 more day...very frustrating!

This is the most UNPROFESSIONAL practice I have ever encountered!! I would NOT RECOMMEND IT TO ANYONE!! I am almost blind and my sight is getting worse, NOT because of the doctors, but because of the BUSINESS! I was supposed to be scheduled for cataract surgery in November with contact in October for pre op procedure, after numerous calls and inquiries (THEY NEVER CALLED ME) I GAVE UP, I feel I have been "blown off". No RETURN calls, NO RESPONSE!! I am 67 and desparately need this surgery, now I Have to wait another FOUR MONTHS to schedule with another Eye center due to the approaching holidays. THEY JUST DON'T CARE ABOUT THIER PATIENTS!! I WONDER IF THE DOCTORS REALIZE THAT THE ADMIN STAFF ARE THIS UNCARING!! OR MAYBE THEY DO????????????

Terrible customer service. Dr. Faust is pompous and arrogant. They improperly made my glasses, sent them to the wrong location and were generally rude.

The doctors and staff at this practice are top notch. No one cares more, or knows better than the Brevard Eye Center group. If you are in Cocoa Beach, Rockledge, Viera, Melbourne or Palm Bay- consider them first for all of your eye care needs... they take care of the whole family!

I will never go here again..... bad experience.