My husband and I went to this dentist Feb 19. We printed out our insurance forms and specifically pointed out the service we wanted, which was cleaning only. All the services we pointed out were free according to our insurance plan - xrays and cleaning (small fee). We were called back separately and xrays were made and sent to a room. Xrays were done again and then the tech came and checked out teeth. We were given a price sheet of the charges to correct our problems. No cleaning was done or mentioned only told to make an appt. When we started to leave we were told a charge of $69 each was due. We were NOT told there would be a fee of any kind - referring back to our insurance paperwork. They should have told us UPfront our insurance did not cover a specific type of xray Florida requires, according to the dentist panoramic xrays are not covered. We would have left immediately and not seen anyone if we had been told. I thought it was my legal and ethical right to understand any and all dental procedures and to either accept or refuse treatment. There is NO Florida law requiring panoramic xrays - ONLY a dentist law to get money out of you! Don't be caught up in their scam.