When my daughter broke her glasses and needed immediate replacements, the tech was able to put her old lenses into a spare frame for her to wear until her new glasses came in. That's above and beyond in my book! Excellent service and I would recommend to others in the area.

When ever my family or just myself visits Total Family Eye Care, we get treated with respect and great service. I'd recommend Total Family Eye Care to anyone that is looking for a professional all in one eye care. The staff is top notch with me.

I have been with Total Family Eyecare since just after they opened. I have had nothing but good experiences. Dr. Howie exhibits the two traits I look for in a doctor: 1.) The knowledge and experience to care for my health. 2.) He and his staff seem to care about my health and my experiences at his clinic. Unfortunately, finding both attributes in one place is not always easy to find. I recommed Total Family Eyecare

By my count here's what has occurred following my January 31 eye appointment: #1- Bifocals come back too weak. Had to send back for a correct prescription. #2- Bifocals done with poor workmanship. First sharp edges, then left lens keeps popping out. #3- Bifocals come back okay after over 2 more weeks. #4- Trifocals take over 3 weeks to fill. Even though I showed my old lens to make sure they were measured the same (8m+8M) they come back with 9m+11m. However one good thing was they were trivex lens like my new bifocals. If the measurements were done correctly it would have been a happy ending for all. #5- after 2 weeks Heartland Optical tells you he has to find another supplier. #6- 2 more weeks and the lens come back with pits in the coating. #7- another 2 weeks. They are thick plastic lens (not Trivex) and with flaws. They did not dispute this account. I received a refund. I went to Russ's Uptown Optical and they filled the prescription in less than a week w/o any problems.

Very attentive staff. Dr. Howie is easy to work with and makes sure you are completely satisfied in whatever eye care needs you have.